Patient Care Coordinator
Courtney facilitates pre-operative appointments, serves as a marketing and event liaison, greets patients and keeps our office running smoothly. She has over 10 years of administrative/customer service experience and enjoys getting to know our patients and making them feel at home in our office. Courtney has 4 chihuahuas that keep her busy and enjoys spending time with them and her soon-to-be-husband, Spencer.
Rosie assists during surgery and is the point of contact after surgery. Her after-care knowledge and genuine concern about our patients does not go unnoticed as patients always want to take her home! Outside of the office, Rosie’s two precious children keep her busy.
Sheyla greets our patients over the phone, welcomes them to our office and keeps the day running smoothly by managing schedules and assisting patients. She has more than 12 years of customer service experience and finds helping and assisting people very rewarding. Originally from Peru, Sheyla speaks fluent Spanish and has lived in Jacksonville for over 10 years. She enjoys spending time with her husband and two children.
Heidi is our resident photographer, graphic designer, videographer and social media marketer. She has been in the graphic design industry for over 6 years and a photographer for over 10 years. Heidi has lived in Jacksonville for over three years and enjoys doing photoshoots and spending time with her boyfriend, Billy.
Joni Collins Ricketts
MSPAS, PA-C, CAC, Board Certified Physician Assistant
Joni gives patients non-surgical options and performs PDO thread lifts, Ultherapy, Botox/fillers, PRF/PRP micro-needling and injections. She has been a board certified Physician Assistant for over 13 years, is a National Trainer for AIAM and a certified Aesthetic Consultant; she strives to improve the quality of life for others through education and service. Joni is a Jacksonville native and is fluent in Spanish, she and her husband, Jeff, have twin daughters.
Lori has a passion for skincare and enjoys helping our clientele fall in love with their skin. She is well-versed in all things ZO Skin Health. Whether you are receiving a corrective treatment or a relaxing spa treatment, she will teach you how to achieve and maintain your best healthy skin. She has been an esthetician for over 14 years and is skilled in microneedling, dermaplaning and HydraFacial treatments. Lori was born and raised in Jacksonville. She has 3 wonderful sons and loves spending time with her husband, Aaron and her grandson, Kaleb.
Libia gives her our patients beautiful, natural-looking eyebrows through microblading. She has 17 years of experience in cosmetology, working for herself. Libia loves making people feel their best. Originally from Brazil, she has been living in Jacksonville most of her life and received an associates of arts degree from FSCJ. Outside of microblading, she is a motivational speaker and creates workshops for women, working her nonprofit company “Be. For a Better World”.
Melissa Timonere, RD, LD/N
Melissa has been a Registered and Licensed Dietitian for over 14 years. She loves helping her patients achieve their goals and make lifestyle changes in regards to food, nutrition and daily habits. She specializes in weight loss, wellness, recipe revisions and patient education. Melissa was born and raised in Jacksonville and loves spending time with her husband, Ryan, and their 2 children.
Leslie Janik, APRN
Leslie has been working with Garcia Facial Plastic Surgery since 2013, is a board certified Acute Care Nurse Practitioner and a published author. She creates customized Botox and injectable plans for many of our patients. Leslie has lived in Jacksonville for many years and enjoys spending time with her three children and husband, Tony.
We also facilitate the arrangement of a sitter who provides overnight care the first night after surgery (for more involved procedures).